Comment Picker Chatbot

From comment to connection.

A comment on your post opens a conversation with your brand. In chat, people complete registration with the required data and consent. Comment Picker Chatbot combines content interaction and contact capture on Instagram and Facebook.

Bancomat Instagram contest
Auriga Instagram contest
Lottomatica Instagram contest
Pan di Stelle Instagram contest
AIA Instagram contest
Grisbì Instagram contest

Trusted by brands you know

Public and private, together

How Comment Picker Chatbot works

The comment engages people on the post. The private conversation guides registration and collects useful information for your brand, together with consent.

Barilla social contest post with the entry keyword in a comment, the first step in Comment Picker Chatbot
  1. 01 Comment with the contest keyword

    A dedicated keyword or an answer to a question identifies the entry. The comment activates the chat journey.

  2. 02 The chatbot opens the conversation

    Your brand sends a message through Instagram DMs or Facebook Messenger. The participant reads the terms and privacy notice, provides the required details and makes the relevant consent choices.

  3. 03 Prizes and contacts

    The campaign can include an Instant Win in chat or a final draw. Your brand can view entries and contacts, together with their consent records.

One comment. Two different products.

Comment Picker, with or without a chatbot

Comment Picker builds followers and engagement through comments. The chatbot version adds a registration journey to capture data and consent.

Without chatbot

Focused on followers and engagement?

Entry through comments, without chat registration. Post comments are captured and winners are drawn from valid entries: a mechanic built for followers and engagement.

Comment Picker

With chatbot · You are here

Want contacts for your CRM?

A comment opens your brand’s chat, where people complete registration and provide the required data and consent. Contacts can be viewed in the dashboard and used according to the preferences given.

Webing Plus Smart Dashboard

Entries, prizes and KPIs. In real time.

Data, entries and consent flow into the Webing Plus Smart Dashboard, on servers in Italy. Follow the campaign in real time and explore the information collected in chat.

  • Real-time KPIs on campaign performance
  • Comments and content captured in real time on infrastructure in Italy and validated individually
  • For each participant: personal details, username, profile link, content, date, time and consent
  • Media gallery with all captured content, ready to view, download and validate

What brands achieve

Webing’s track record in prize promotions

Aggregate results from Webing campaigns, alongside selected brand projects.

85%

Chatbot conversion rate

The average share of people who start a chat and complete registration in Webing campaigns.

91%

Marketing opt-ins

The average share of participants who consent to marketing communications from the brand.

3M+

Leads generated

Contacts with verified consent collected for brands since 2008.

Instagram contest, Mulino Bianco
14k followers

Mulino Bianco · Instagram contest

Instagram contest, Bancomat Instagram contest, Bancomat Instagram contest, Bancomat Instagram contest, Bancomat Instagram contest, Bancomat

Bancomat · Instagram contest

Instagram contest, AWLAB

AWLAB · Instagram contest

Why Webing

Why brands choose Webing for comment-based contests

Human-led, tech-powered. Marketing, Tech and Legal, backed by our proprietary Webing Plus platform. One Team, from idea to results.

Enterprise-grade security and compliance

  • Webing ISO 27001 v2022
  • GDPR
  • UK GDPR
Security and compliance

3,000+

Contests and giveaways managed

3M+

Leads generated for brands

Partnerships and memberships

  • Meta Business Partner
  • IAB Italia
  • ManyChat Agency Partner
  • AssoConcorsi

FAQs

Comment Picker Chatbot FAQs

How does Comment Picker Chatbot work?

Your brand publishes a post or reel inviting people to comment with the campaign keyword. The chatbot opens a private conversation where participants read the terms and privacy notice, provide the required data and consent, and complete registration.

How does it differ from Comment Picker without a chatbot?

Comment Picker captures comments and draws winners, focusing on followers and engagement. The chatbot version adds chat registration and the collection of data and consent for your brand.

Which channels does it support?

Instagram and Facebook. The conversation opens in Instagram DMs or Facebook Messenger. The same campaign can run on both, allowing participants to choose their preferred channel.

Does the comment need to include a specific keyword?

You can use a dedicated keyword or ask people to answer a question using the available options. We define the approach together with the campaign mechanics.

Can data collected in chat be used for marketing?

The journey can collect specific, optional marketing consent, separate from the steps required to enter. Your brand can use contacts for the authorised purposes, according to each person’s preferences.

Is it legal in Italy?

Yes, when it complies with Presidential Decree 430/2001: terms, a prize guarantee and Ministry notification where required, with participant data retained on servers in Italy, including through data mirroring.

Can it be combined with Instant Win?

The journey can include an Instant Win after registration, with the result shown in the same chat. A UGC layer can also be added: people who post a story tagging the brand qualify for the final draw. GIVEAWAI®, Webing’s proprietary AI technology, automatically validates UGC.

How long does it take to launch?

It depends on the mechanics. Technical setup takes days, but campaign planning generally needs at least five: objectives, mechanics, prizes, terms, creative assets and testing. Where Italian rules require the terms to be filed, they must be prepared and submitted at least 15 days before launch.